COMPUREG POS BEST PRACTICES FOR HIGH RELIABILITY

Almost all of the calls that come into our support center are problems with Hardware, Windows or other issues not directly related to the POS Software. We have found over the years that if you adopt and follow some tried and true techniques you will have minimal problems with your hardware and software. Most of our customers who have followed these techniques have been running CompuReg POS Software without a single failure. What you will read below are recommendations to follow.

1. Put battery Backups (UPS) on EVERY critical piece of hardware.

2. DO NOT turn off, reset or restart your computer without exiting CompuReg POS Software completely.

3. Disable Screen Savers and set Power Saving to Always On on every computer.

4. If connected to the Internet, properly configure firewalls or anti-virus programs so they don't slow your sales system down. These programs tend to filter every read and write to the hard drive and can slow performance as much as 75%. If improperly configured may cause the POS databases to become corrupted.

5. Backup your system and software often.

6. Do NOT allow Automated Backup Systems to Access the CompuReg POS Software program or data files automatically as this could corrupt open data preventing further use of the system. If you wish to backup your CompuReg POS Software do so under controlled conditions after you have exited CompuReg POS Software out to Windows.

7. Keep all Computers up to date on Windows OS Updates.

8. Anti-Virus software must be prevented from scanning any CompuReg POS Software folders and data files. Click HERE for more information on AV settings.

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